ProvideSupport: Live Chat for Website 4.2.6
ProvideSupport: Live Chat for Website general info
Live chat for websites enabling proactive chat, push page, canned answers, multiple departments, visitor monitoring, file transfer. This tool will help you sell your product online and give superior customer service. Fully customizable to fit your website design.
4.2.6Version :
Windows 98/ME/NT/2000/XP Platform :
4.2 MbFile Size :
Free to try; $15 to buy License :
January 23, 2007 Date Added :
Keywords :
live chat software,
live support live help chat software,
live assistance,
livechat,
livehelp,
livesupport,
helpdesk,
live help desk application,
live customer support,
customer service software,
visitor monitoring,
website,
web site,
push web pages
ProvideSupport: Live Chat for Website Full Description
ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based or Win32 operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial.
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