by Dennis Baggott and Sons An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included.
by Provide Support, LLC Live chat for websites enabling proactive chat, push page, canned answers, multiple departments, visitor monitoring, file transfer. This tool will help you sell your product online and give superior customer service. Fully customizable to fit your website design.
by Ovitz Taylor Gates The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
